Professional summary
High-energy technologist and creative engineer with 20+ years across finance, telco, and pharma. Specialised in "Last Mile AI" engineering — bridging the gap between AI potential and operational reality. Expert in cloud-native security, CI/CD pipelines, and driving technical business value from startups to Tier 1 enterprises.
Professional experience
Salt API Security — Technical Account Manager & AI Strategy (Jan 2025 – 2026)
- Company MVP 2026 — awarded for customer impact, technical depth and cross-functional contribution.
- Trusted advisor to enterprise customers on API security maturity, risk posture and remediation.
- Drove retention through strategic business reviews, success planning and executive engagement.
- Applied AI tooling internally and with customers to accelerate security workflows.
Aqua Security — Cloud Native Security Architect / Technical CSM (2024)
- Delivered the EMEA Customer Enablement Program for technical onboarding.
- Facilitated the shift-left transition from DevOps to DevSecOps.
- Advised CISOs on workload vulnerabilities and DORA / NIS 2 compliance.
HashiCorp — Manager, Customer Success (EMEA) (2018 – 2023)
- Scaled the EMEA team pre-IPO, growing the portfolio from $3m to $60m+.
- Owned post-sales relationships for global accounts as a strategy partner.
- TAM of the Quarter, 2018.
Fujitsu Cloud Services — Cloud Technologist (2016 – 2018)
- Demonstrated cloud transformation value to C-suite leadership across EMEA.
- Designed and delivered cloud workshops and sales enablement training.
Technical focus & AI practitioner lab
- Cloud: AWS (certified), Azure, Kubernetes, HashiCorp stack (Vault, Terraform, Consul).
- Security: API security, workload protection, DevSecOps, DORA / NIS 2 advisory.
- AI lab: NVIDIA DGX Spark & Apple M3 Ultra running open-source LLMs; LangChain/LangGraph agent pipelines in production daily on craicgpt.ie.
Education & certifications
- HND Information Systems — Trinity College Dublin
- HND Microprocessor Electronics — SETU Waterford
- HNC Commercial Computer Programming — SETU Carlow
- AWS Certified Solutions Architect & Practitioner · HashiCorp Vault Certified · ITIL
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